Q: What kind of products do you sell?
A: We sell a wide range of Indian and Asian food products, including fresh fruits and vegetables, spices, herbs, rice, lentils, flours, snacks, and ready-to-eat meals.
Q: Do you have an online store?
A: Yes, we have an online store where you can browse and order our products. We deliver all across Europe..
Q: Can I pick up my order at your physical store?
A: Yes, you can place an order online and select "SelfPickup" as the delivery option. You can then pick up your order at our physical store.
Q: How do I pay for my order?
A: You can pay for your order online using various payment methods, including credit card, PayPal, and bank transfer. If you are picking up your order at our physical store, you can also pay in cash or Debitcard / Girocard.
Q: Can I request a specific product that is not listed on your website?
A: Yes, you can send us a request for a specific product, and we will do our best to source it for you.
Q: What is your return policy?
A: If you are not satisfied with your purchase, you can return the product within 7 days for a full refund or exchange. Please refer to our return policy on our website for more details.
Q: Do you offer wholesale or bulk purchases?
A: Yes, we offer wholesale and bulk purchases for select products. Please contact us for more information.
Q: How do I contact you for customer support?
A: You can contact us through our website or by emailing us at firstname.lastname@example.org. Fastest way to contact us is using whatsapp to +49 151 4530 5899. We are also available on social media platforms such as Facebook and Instagram.